HANDAYANI, Fauzia Nufus; AULINIA, Nurul Pahma; LAIA, Aldi; SITORUS, Mei Delima; SIANTURI, Ronda Deli. Pengaruh Kualitas Pelayanan Terhadapat Kepuasan Pelanggan. Prosiding Seminar Nasional Ilmu Sosial dan Teknologi, [S. l.], v. 1, n. 1, p. 36–39, 2021. Disponível em: https://www.prosiding.politeknikcendana.ac.id/index.php/sanistek/article/view/90. Acesso em: 10 jun. 2026.